User Support

• Detailed user manual and documentation (about 850 pages)
  Currently only available for Version 5.2 - the update is under development.
• Tutorial for processing a regional network, as used for the exercises in the Bernese Introductory Course
• Clear structure and description of the options in the input panels (e.g., by only presenting relevant input fields)
• Built in context-based help system for each and every processing option
• A set of README-files on various topics
• One week BSW training courses including hands-on exercises (offered twice a year at AIUB
• Webpage with support features (e.g. FAQ, BSW mailing list archives, Bug fixes and improvements
• Direct technical support by developers via e-mail